Learn how to apply for a new accessible parking permit, get a traveller’s permit, a permit for your company, replace a lost or stolen permit, or change information on your permit.
You can now get an APP online.
There is no cost to get or renew an APP .
Ontario accessible parking permits ( APPs ) can be issued to a person or to a company vehicle used to transport people with a disability.
An accessible parking permit holder is the person who has the eligible health condition and will be named on the accessible parking permit.
To apply for an Ontario accessible parking permit, you must have:
You must clearly display your permit with the number and expiry date visible on your vehicle’s sun visor or dashboard to park in an accessible parking space. The permit holder must be either a passenger or driver of the vehicle using the accessible parking space.
Only the person named on the permit can use an accessible parking space. If you use the permit without the permit holder in the vehicle, you could be fined up to $5,000 and the permit may be seized.
To apply for an accessible parking permit, your regulated healthcare practitioner must certify that you have one or more of the following eligible health conditions:
When you apply, your condition can only be certified by a:
The regulated healthcare practitioner will indicate on your application whether you have a permanent condition, temporary condition or subject to change condition.
There are 5 types of accessible parking permits you may be eligible for:
If you have a permanent disability (determined by your regulated healthcare practitioner) you can apply for a permanent permit. A permanent permit is valid for 5 years and can be renewed without re-certification from a regulated healthcare practitioner.
If you have a disability that is considered subject to change (determined by your regulated healthcare practitioner) you can apply for a subject to change permit. A subject to change permit is valid for 5 years. To renew this permit, you must be re-certified by a healthcare practitioner.
If you have a temporary disability (determined by your regulated healthcare practitioner) you can apply for a temporary permit. A temporary permit is valid for up to 12 months. To renew this permit, you must be re-certified by a regulated healthcare practitioner.
If you are travelling outside Ontario and hold a valid accessible parking permit, you can get a traveller’s permit to park your car where you depart (for example, Ontario airport or train station) while you use your regular permit during your trip. The traveller permit is valid for 12 months or for the remaining validation period of your accessible parking permit, whichever is less.
If you are a company or organization you can get a company permit for every vehicle owned or leased by your company or organization that is used primarily to transport people with disabilities. It is valid for 5 years and can be renewed if the company/organization meets the required criteria.
To apply for an accessible parking permit:
Note: If you are completing the application on behalf of a child, or as a legal authorized representative, you will also need to provide your own identity documents showing proof of full name, date of birth and signature.
Once all the above are completed, you can apply:
You may apply online if you:
You will be required to upload a picture of your completed form with your regulated healthcare practitioner's signature and a picture of your identity documents.
You can apply by mail by:
Do not send your original identity documents (see list of identity document(s)).
Mail the completed accessible parking form and a copy of identification documents to:
ServiceOntario
Accessible Parking Permit Services Office
P.O. Box 9800
Kingston ON K7L 5N8
Bring your completed application with the necessary identity documents to a ServiceOntario centre.
You may be able to book an appointment ahead of your visit.
$0
There is no cost to get or renew an accessible parking permit.
While you are waiting for your permit to arrive in the mail, you may be eligible for an interim accessible parking permit from your local ServiceOntario centre.
Customers with an expiring or expired interim permit, who have not yet received their accessible parking permit, should contact ServiceOntario at 1-800-387-3445 for more information.
If you would like to park a motorcycle in an accessible parking spot, you must apply for a decal for your motorcycle licence plate.
You can get a motorcycle decal if you:
You must carry your accessible parking permit with you, even if the decal is displayed on your motorcycle plate when parking in an accessible parking space.
To apply online, you will need your:
If you are applying by mail, state you are applying for a motorcycle accessible parking permit and include:
Mail your request to:
ServiceOntario
Accessible Parking Permit Services Office
P.O. Box 9800
Kingston ON K7L 5N8
Companies and organizations can apply for an accessible parking permit for vehicles that transport individuals with disabilities if they meet eligibility criteria. You can get a company accessible parking permit for every vehicle owned or leased by your company that is used primarily to transport people with disabilities or owned or leased by your organization to transport people with disabilities on a non-profit basis.
A company accessible parking permit is valid for five years and, if still required, must be renewed every five years.
To be eligible, your company:
To be eligible your organization:
You can apply for a company vehicle accessible parking permit either online or by mail.
If you need help applying online, check the company user guide.
If you are applying by mail, please state whether you are applying or renewing your company accessible parking permit(s) and include the following information on your letterhead, depending on if you are a company or an organization:
Mail your request to:
ServiceOntario
Accessible Parking Permit Services Office
P.O. Box 9800
Kingston ON K7L 5N8
You may apply for a traveller permit if you are planning to travel outside of Ontario and would like to bring your original accessible parking permit with you.
A traveller permit is issued to current permit holders for use related to travel. The traveller permit must be displayed in the vehicle at a point of departure (Ontario airport, train station, etc.) while the original permit is used by the permit holder during their trip.
Traveller permits are issued for a maximum of 12 months or to the expiry date of the original accessible parking permit (whichever comes first).
If you want to use your accessible parking permit outside of Ontario, you should contact the authorities in the location(s) you are travelling to confirm that you can use your Ontario accessible parking permit in that jurisdiction/destination. Always follow the local rules and regulations where you are travelling.
To apply online, you will need your accessible parking permit information.
If you are applying by mail, please include the:
Mail your written request to:
ServiceOntario
Accessible Parking Permit Services Office
P.O. Box 9800
Kingston ON K7L 5N8
ServiceOntario centres may issue you a visitor accessible parking permit if you can prove you currently have either a valid:
In addition, people visiting Ontario who are applying for a visitor’s accessible parking permit must show:
The visitor permit will be valid for the duration of the trip and/or up to 6 months. A sponsor may apply for a permit in advance of the visitor’s trip to Ontario. The sponsor will be required to provide all the documentation stated above for the visitor and valid identification for themselves.
To apply for an accessible parking permit, you must provide proof of the following three elements of your identity:
If applying by mail, send copies of your identification documents only. Do not send original identity documents.
Note: Seniors 80 years of age and older as well as veterans of any age, can provide documents that have been expired up to 10 years to prove legal name, date of birth, and signature. If you require more information, please contact us at 1-800-387-3445 .
Documents that provide proof of all three elements of identity (full name, date of birth and signature)
Documents that can be combined to provide proof of all three elements of identity (legal name, date of birth and signature) when shown together
If an authorized representative is applying on your behalf, you must sign the application form and provide copies of your identity documents. Your identity documents must prove your full name, date of birth and signature.
If you are unable to sign the application form and an authorized representative has signed the application form on your behalf (not applicable to dependents under the age of 18), the application must be accompanied by one of the following:
The authorized representative must also provide their identity documents that prove:
Information and assistance in obtaining a Power of Attorney (POA) can be obtained through the Office of the Public Guardian and Trustee. For detailed information contact:
The accessible parking permit must be returned to ServiceOntario within 30 days when the:
Return a permit by mail to:
ServiceOntario
Accessible Parking Permit Services Office
P.O. Box 9800
Kingston ON K7L 5N8
Return a permit in-person at a ServiceOntario centre:
Find out how to get a new accessible parking permit if it is:
If your accessible parking permit has been seized, you cannot get a new permit until the matter has been resolved in court.
For more information on seized permits, you can call:
Accessible Parking Permit Service Office, ServiceOntario
ServiceOntario does not oversee the use or enforcement of accessible parking areas. This is the responsibility of municipal and provincial law enforcement officers.
Please contact your municipality if you suspect abuse or misuse of an accessible parking permit, or have questions related to accessible parking locations.
If you need more information, please call us Monday to Friday from 8:30 a.m. to 5 p.m. at:
