Fly Safe with airasia

1. Check your eligibility to travel. Obtain the necessary travel approvals and documents.

2. Book your flight on airasia.com or on the airasia mobile app. Make sure to pre-book your baggage and hot meals.

3. Check-in at home through airasia.com or on the airasia mobile app, 14 days to an hour before your scheduled departure. *subject to local regulations

4. Arrive at the airport at least 3 hours before your departure. Make sure to wear face mask and face shield; bring your own hand sanitizer as well.

AT THE AIRPORT

1. Clear immigration and security checkpoints.

2. Checked-in guests may print their boarding passes and baggage tags using airasia’s contactless check-in kiosks. Simply follow the steps indicated on the screen.

3. Attach the baggage tag to your luggage and proceed to the Self Bag-Drop or Bag Drop counters.

4. Guests that have not checked-in may use the kiosk to do so.
*airasia’s contactless check-in kiosks are available for use in selected airports only. Counter check-in fees may apply in selected airports.

5. Proceed to the boarding gate for thermal scanning. Practice physical distancing before boarding.

ON-BOARD

1. Make sure to wear your face mask and face shield, and frequently sanitize your hands.

2. Upon arrival on the destination, undergo mandatory health screening before proceeding to the baggage claim area.

TRAZE

Effective November 28, 2020, all airport passengers are required to download and register an account on the Traze Contact Tracing app prior entering the airport premises.

Domestic

Caticlan (Boracay)

Bohol

Kalibo

Puerto Princesa (Province-Bound)

Puerto Princesa (City-bound)

Cebu City

Lapu Lapu City*

Mandaue City

Cebu Province

Bacolod (City-bound)

Bacolod (Province-bound)

Iloilo (City-bound)

Iloilo (Province-bound)

Tacloban

Davao

Zamboanga

Cagayan de Oro (City-bound)

Cagayan de Oro (Province-bound)

General Santos

Dumaguete

Roxas

Manila

Clark

For more details view here

AirAsia partnered with accredited test providers to offer our guests with more affordable and convenient testing options. AirAsia ticket(s) must be presented to avail of the discounted prices. You may have your RT-PCR or Antigen tests at the following clinics:

Special rate for airasia guests Type of Test Philippines Airport Diagnostic Laboratory NAIA Terminal 3 and Pasay City PHP 775
PHP 2,400
PHP 2,500 Antigen
RT- PCR (48 hrs)
RT- PCR (24 hrs) Health Metrics Makati and Pasay City PHP 2,400
PHP 2,500
PHP 2,800
PHP 995 RT-PCR (exclusive to Gensan flights)
RT- PCR (48 hrs)
RT-PCR (24 hours)
Antigen Test Mandaluyong, Davao City and Bacolod City RT-PCR (24 hrs) Hi-Precision Diagnostics 15 Branches across Luzon PHP 3,100
PHP 3,400
PHP 960 RT- PCR (48 hrs)
RT-PCR (24 hours)
Antigen Hero Laboratories Pasay City and Cubao PHP 850
PHP 3,100
PHP 2,900 Antigen
RT-PCR (24 hours)
RT-PCR (48 hours) The Lord's Grace Medical and Industrial Clinic Pasay City Manila Doctor's Hospital Ermita, Manila City Cardinal Santos Medical Center Greenhills, San Juan City Olayn Medical Laboratory PHP 2,900
PHP 3,200
PHP 700 RT-PCR (24 Hours)
RT-PCR (12 Hours)
Antigen

*Prevention is still the best method of keeping yourself free from COVID-19. In the Philippines, authorities require the use of face mask and face shield in workplaces and in all modes of public transportation. As an added layer of protection, AirAsia established the following protocols to ensure the safety and well being of our employees and guests:

AT THE CHECK-IN COUNTER

GROUND OPERATIONS

FLIGHT CREW